Women's day 2017—blame the process not the person they say

Women’s day is a month away. If you’re a twitter person you might have seen this last year:

It was Nicole he was being rude to, not me. So out of curiosity I said “Hey this is Martin, I'm taking over this project for Nicole.” — Martin R. Schneider (@SchneidRemarks) March 9, 2017

If you haven’t, do read the whole thread. Here’s the link.

In short, Martin and Nicole are co-workers. Nicole’s boss always had a complaint against her that she took too long to work with clients. Both of them do a small experiment where Martin signs emails as Nicole, and vice versa for a week. And Martin realizes that clients became more difficult when he signed as Nicole.

Nicole had the most productive week of her career. I realized the reason she took longer is bc she had to convince clients to respect her. — Martin R. Schneider (@SchneidRemarks) March 9, 2017

Now, consider things from the manager’s perspective: he thinks Nicole isn’t as productive as Martin because she ends up spending a lot of time with each client. If he has to lay one of them off, who would it be?